Privacy policy

Lashy Cosmetics is committed to protecting the privacy and security of our customers' personal information. This policy outlines our practices concerning the collection, use, and protection of personal information.

 

Collection of Personal Information

We collect personal information to provide and improve our services. Information collected may include:

  • Name and contact details (email, phone number, address)
  • Payment information (for purchase transactions)
  • Photos submitted for product efficacy validation
  • Any other information provided through customer support interactions

 

Use of Personal Information

Your personal information is used to:

  • Process and fulfil orders
  • Communicate with you about orders, products, services, and promotional offers
  • Provide customer support
  • Improve our products and services

 

Sharing of Personal Information

Lashy Cosmetics does not sell or rent personal information to third parties. We may share information with:

  • Service providers who assist in order fulfilment and payment processing
  • Law enforcement or other government entities if required by law

 

Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Access and Correction

Customers have the right to access the personal information we hold about them and to request correction if it is inaccurate, outdated, or incomplete.

 

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website usage. Users can configure their browser to refuse cookies but may then be unable to use certain features of our website.

 

Changes to Our Privacy Policy

We may update this policy from time to time. Changes will be posted on our website, along with the updated effective date.

 

Contact Us

For any questions or concerns regarding our privacy policy or the handling of your personal information, please contact us at:

Lashy Cosmetics
PO Box 1092
Melbourne, VIC 3076
Australia

Operating under the name LASHY COSMETICS, with the Australian Business Number (ABN) 94 946 037 992.